John has built a truly wonderful service center and staffed it with honest hard working certified service techs. I explained what we noticed out 2007 Honda Fit was doing, the sounds it was making, and the steps I had taken to try fixing the issues. Jarrod was the tech I spoke with directly and he was very professional. After the work was done I was contacted to come pick up the Fit and both John and Jarrod review the service process and the work that had been performed with me. We just got a 2013 Honda Civic and I will be taking it to GT Imports to do an inspection and perform any repair that needs to be done. Bottom line, this is a great shop!!